Contact us
Email adapatscale.tech@gmail.com. Tell us the email or mobile number on your account, the manufacturer you were working with, and what you were trying to do — a screenshot helps.
Questions about an order, a price, an invoice or a payment are usually fastest with the manufacturer you ordered from, since they manage those.
Common questions
How do I get access to a manufacturer?
A manufacturer invites you by email or WhatsApp. Open the invitation link, create your profile (or sign in), and that manufacturer appears in the app. You can work with several manufacturers from one login.
I forgot my password.
On the sign-in screen tap "Forgot password" and follow the email. If you signed up with Google, just use "Continue with Google".
Why can't I see a product, price or my credit limit?
Each manufacturer decides which products, prices and offers you see, and sets your credit limit. Contact the manufacturer — they can change it in their workspace.
I am not getting notifications.
In the app open Profile → Notifications and make sure they are on, then check that notifications are allowed for the app in your phone's settings.
How do I delete my account?
Profile → Delete account in the app. See the delete-your-account page for the steps, and for what happens to your data.