Delete it in the app
- Open ChannelGrow Partner and sign in.
- Tap Profile.
- Scroll to Account & security and tap Delete account.
- Optionally tell us why, then enter your password — or, if you signed up with Google, tap Confirm with Google instead.
- Turn on I understand this permanently deletes my account and tap Delete my account.
The same option is in the partner web portal under Profile.
No longer have the app?
Email adapatscale.tech@gmail.com from the email address on your account, with the subject "Delete my account". Include the mobile number on the account if you can. We will confirm it is you and delete the account within 30 days, and tell you when it is done.
What is deleted
- Your name, email address and mobile number are erased from your login, and it can no longer be used to sign in.
- Your access to every manufacturer you order from ends, on the app and the website.
- You are signed out on all devices and your phones stop receiving notifications.
This happens immediately and cannot be undone.
What is kept, and why
- Orders, invoices, payments and claims are the business records of the manufacturers you traded with. They stay with those manufacturers for as long as they keep their workspace or tax and accounting law requires, but no longer point to you.
- A short deletion record — the date, your reason if you gave one, and the name and contact details the account had — is kept for those manufacturers so they know not to invite you again by mistake.
- Backups are overwritten on a rolling cycle, after which deleted data is gone from them too.
Want only some data removed instead of the whole account — for example a delivery address? You can edit or remove most details yourself under Profile, or ask us at adapatscale.tech@gmail.com.
More detail is in our privacy policy.